Disclaimer

Please read this disclaimer carefully before using the tool.

1. Purpose and Scope of Service

Ankit AI is an informational tool designed to support NHS GP teams with general administrative and practice-management queries. It provides broad, non-specialist guidance based on patterns in publicly available information.
The tool is not a source of professional, clinical, legal, financial or regulatory advice. It must not be relied upon for decisions that carry statutory, contractual, financial, employment, clinical, safeguarding or legal consequences.
Using this tool does not create any form of professional relationship, duty of care or indemnified advisory role.

2. When You Should Seek Other Advice

For matters involving legal responsibilities, regulatory standards, clinical judgement, employment issues, financial implications or organisational risk, users must consult appropriate professionals or official bodies.
This tool is not a substitute for advice from your organisation’s governance leads, legal advisors, medical defence organisations, professional bodies or relevant regulators.

3. Data Protection and Prohibited Information

Strictly Prohibited Inputs

  • Patient data, NHS numbers or medical records
  • Any personal health information
  • Confidential GP practice information (staff, HR, safeguarding, complaints, finances)
  • Special-category or sensitive personal data
  • Whistleblowing or disciplinary information

The tool cannot automatically detect or block prohibited data. You are responsible for what you input.

If You Enter Prohibited Data
You accept full responsibility for any resulting data breach, regulatory action or liability.

Data Collected
Our third-party provider collects chat content and technical data (IP address, device information and session logs) to provide and improve the service.

Data Controller: Shumoo Limited
Legal Basis: Consent under Article 6(1)(a) UK GDPR
Cookies: Used for functionality and analytics (see cookie policy).

4. Accuracy, Verification and User Responsibility

Information generated by Ankit AI may be incomplete, outdated or incorrect.

  • You are responsible for checking accuracy independently
  • Verifying information with official sources
  • Following your organisation’s policies
  • Ensuring any output is appropriate for your circumstances

NHS guidance, BMA rates, employment rules and regulatory standards change regularly. Always verify with authoritative sources.
The service is provided on an “as is” and “as available” basis.

5. Limitations of AI Technology

  • Ankit AI uses probabilistic models.
  • It has no human-level understanding.
  • It may generate plausible but incorrect responses.
  • It may not reflect current guidance.
  • It cannot give legally binding or indemnified advice.

All information must be independently verified.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any losses arising from use of the tool, including employment outcomes, partnership issues, financial losses, CQC or regulatory consequences, data breaches, tax or pension outcomes, or any indirect or consequential damages.
Nothing excludes liability where this cannot legally be excluded.

7. Your Data Protection Rights

You have rights under UK GDPR including access, rectification, erasure, restriction, objection and portability. Requests may be limited by the technical constraints of third-party systems.

8. Not Official Guidance or NHS-Endorsed

  • Outputs do not represent NHS England policy
  • BMA or LMC positions
  • ICB guidance
  • CQC or GMC standards

This tool is not NHS approved or NHS connected.

9. Service Availability and Technical Limitations

The service may be modified, suspended or withdrawn at any time.
Access may be disrupted by maintenance, outages, NHS network blocks, firewalls or local IT restrictions. We are not responsible for access limitations or downtime.

10. Third-Party Links

Links to external sites are for convenience only. We do not endorse or control third-party content or practices.

11. Intellectual Property

Generated content is protected by intellectual property laws. Verify originality before use. Unauthorised commercial use is prohibited.

12. Age Restriction

Users must be 18 or over.

13. Indemnification

By using the tool, you agree to indemnify and hold harmless Ankit AI, Shumoo Limited and affiliates from claims or consequences arising from:

  • Your use of or reliance on the tool
  • Your input of prohibited data
  • Your breach of this disclaimer

14. Governing Law

This disclaimer is governed by English law. Disputes will be heard in the courts of England and Wales.

15. Changes to This Disclaimer

We may update this disclaimer at any time. Continued use constitutes acceptance of any changes.

By using this tool, you confirm that you have read and agree to this disclaimer.

© 2025 Ankit AI. All rights reserved.

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