Operated by Shumoo Limited, United Kingdom
Last Updated: 21st November 2025
1. Acceptance of Terms
By using Ankit AI, you agree to these Terms of Use. If you do not agree with any part of them, you must stop using the service immediately.
These Terms apply alongside the:
- Disclaimer
- Privacy Notice
- Cookie Policy
If there is any conflict between documents, the Disclaimer takes precedence.
2. Nature of the Service
Ankit AI is an online tool that provides general, non-professional administrative information for NHS GP teams.
It does not provide medical, legal, financial or regulatory advice, and it must not be relied upon for decisions that have professional, clinical, legal or organisational consequences.
Using the tool does not create any professional relationship, duty of care or indemnified advisory role.
3. User Responsibilities
You agree that you will:
- Use the tool only for lawful purposes
- Follow all warnings and usage restrictions
- Verify all information independently
- Comply with your organisation’s policies
- Not attempt to disrupt, misuse or interfere with the service
You are responsible for all content you input into the chat.
4. Prohibited Use
You must not enter, upload or submit:
- Patient-identifiable information
- NHS numbers or medical records
- Confidential practice information (staff, HR, safeguarding, complaints, finances)
- Special-category personal data under Article 9 UK GDPR
- Commercially sensitive information
- Any data you do not have permission to disclose
You must not use the service for:
- Clinical decision-making
- Legal advice
- Employment actions
- Safeguarding or whistleblowing
- Diagnostics, treatment or prescribing decisions
- Emergencies or urgent medical matters
Any misuse of the service is at your own risk.
5. Availability of the Service
We may modify, suspend or discontinue the service at any time without notice.
The service may be unavailable due to:
- Maintenance
- Technical issues
- Third-party outages
- NHS network blocks or local firewall restrictions
We are not responsible for access issues outside our control.
6. Intellectual Property
The Ankit AI website, branding and underlying technology are owned by Shumoo Limited.
You may use AI-generated content, but:
- It may require independent verification
- You are responsible for checking originality before publishing
- You must not commercially exploit outputs without permission
- Unauthorised copying or misuse of the service is prohibited
7. Limitation of Liability
To the fullest extent permitted by law, Shumoo Limited is not liable for:
- Errors or inaccuracies in AI-generated content
- Decisions made in reliance on the tool
- Losses, damages or claims arising from use of the service
- Data breaches caused by entering prohibited information
- Regulatory, legal or professional consequences of misuse
Nothing in these Terms excludes liability where exclusion is not legally permitted.
8. Third-Party Services
The service relies on GDPR-compliant third-party providers for:
- AI processing
- Hosting
- Cookie consent and analytics
We are not responsible for the actions, availability or policies of these providers.
A full list of processors is available on request.
9. Your Data Rights
Your UK GDPR rights are described in our Privacy Notice.
To make a data request, use the contact form on our website.
10. Termination or Suspension
We may suspend, restrict or terminate access if:
- You breach these Terms
- You misuse the service
- Your use poses a security or compliance risk
- We are required to do so by law or regulators
We may discontinue the service entirely at our discretion.
11. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.
12. Changes to These Terms
We may update these Terms at any time.
The latest version will always be available on our website.
Continued use of Ankit AI means you accept any updated Terms.
13. Contact
For questions about these Terms or the service:
Shumoo Limited
United Kingdom
Use the contact form on our website.